Order Shipment Notification

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a tracking link.

If you do not receive the email, please check your spam/junk folder or confirm that the email address entered at checkout is correct.

Processing Time

All orders require 1–7 business days for processing after payment confirmation.

During this time, we carefully:

• Inspect product quality (fabric, stitching, details, hardware, lining, etc.)
• Prepare and package your order securely
• Complete necessary safety and handling procedures before dispatch

You will receive a shipping confirmation once your order has left our warehouse.

Shipping Time

Shipping time varies depending on your location and the selected shipping method.

Please note that delivery times may be affected by external factors such as:

• Weather conditions
• Customs clearance procedures
• Peak season logistics delays

Total Delivery Time

Total Delivery Time = Processing Time (1–7 business days) + Shipping Time

Why is my order delayed?

In rare cases, delivery may take longer than expected due to:

• International logistics delays
• Customs inspections
• Incorrect or incomplete shipping address
• High order volume during peak periods

We appreciate your patience and understanding in these situations.

Why is my order shipped in multiple packages?

To ensure faster delivery, your order may be split into multiple shipments if:

• Items are stored in different warehouses
• Certain items are pre-order or restocking
• Package weight or size limits are exceeded

Important: You will not be charged any additional shipping fees for split shipments.

Tracking Your Order

Once your order is shipped, tracking information will be updated and sent via email. Please allow 24–48 hours for tracking updates to appear.

Customer Support

If you have any questions or concerns about your order, please contact us:

📧 info@gracebras.com
We typically respond within 24 hours.