We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns
To be eligible for a return, your item must be in its original condition — unworn, unused, with tags, and in its original packaging. Proof of purchase is also required.

How to Start a Return
To initiate a return, please contact us at info@gracebras.com. Our support team will guide you through the process.

Returns sent without prior approval will not be accepted.

Return Shipping
If your return is due to personal reasons (such as change of mind, wrong size, or preference), you will be responsible for the return shipping costs.

We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee receipt of returned items.

Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately at info@gracebras.com so we can resolve the issue as quickly as possible.

Exchanges
The fastest way to get the item you want is to return your current item and place a new order once your return is approved.

Non-Returnable Items
Certain items are not eligible for return, including:
- Custom or personalized items
- Perishable goods
- Personal care products

If you are unsure, please contact us before making a return.

European Union Customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, without providing a reason, in accordance with EU regulations.

Refunds
Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process the refund.

If you have not received your refund within 15 business days after approval, please contact us at info@gracebras.com.